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1. APPLYING IS NOT A CONTRACT Sending an application does not create a contract or any duty to pay. A contract starts only when we offer you a place in writing and you accept it. If you are under 18, the contract is with your parent or guardian. 2. FEES The fee shown on the course page includes VAT and shows the total for the whole course. We will confirm the fee, the payment dates and how to pay in our offer. 3. YOUR RIGHT TO CANCEL You can cancel within 14 days of accepting your place without giving a reason, and get a full refund. If you ask for classes to start within those 14 days and then cancel, we may keep a fair amount for classes already given. To cancel, email academy@annurstore.co.uk 5. CONDUCT AND ONLINE SAFETY Students must be respectful to teachers and each other, join from a suitable place, and must not record, photograph or share classes. We may remove a student who puts others at risk, after talking to them (and to their parent or guardian if under 18). Our safeguarding lead is named on the course page. 6. IF THINGS GO WRONG Tell us at academy-complaint@annurstore.co.uk and we will try to put it right. Nothing in these terms affects your legal rights. 9. LAW These terms are governed by the law of England and Wales.